Job Title Senior Manager, Digital Project Management – LUXE Digital Accelerator

Division: Luxury Products Division

Location:  10 Hudson Yards, New York, NY 10001

Reports To: Assistant Vice President, Digital Product & Technology

Who We Are:

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L'Oréal Luxe our mission is to provide our consumers the best products and brand experience by making it unique. Our portfolio is composed of 21 brands including major brands, highly aspirational and multi-expert, such as Lancôme, Yves Saint Laurent, Giorgio Armani and Youth to the People.

What You Will Do:

The Sr Manager, Digital Project Management will be tasked with leading technical projects to support key strategic initiatives across L’Oréal’s Luxury division and its diverse portfolio of brands. This individual will partner cross-functionally with direct-to-consumer leadership, brand marketing teams, and other technical and business stakeholders to facilitate the timely and cost-effective launch of projects. Our ideal candidate should have project management experience focused across the eCommerce technology ecosystem, including everything from the implementation of front-end features and services to back-end enterprise systems integrations and site launches. This leader should possess strong technical acumen with proven success driving technical projects through their lifecycle, ensuring solutions are sound and aligned to business goals. This individual should be an analytical problem solver that feels comfortable working in an ambiguous environment. They should have a strong familiarity with the mechanisms that drive D2C businesses with an innovative perspective on how technology can help accelerate growth

Job Duties and Accountabilities

• Establish and maintain processes to manage scope over the project lifecycle, setting project quality and performance standards, and assessing and managing risk within, and across, multiple projects
• Partner with functional leads on requirements definition, project implementation planning and launch scheduling
• Coordinate internal and external resources ensuring projects remain on time, in scope, and on budget
• Analyze project progress and communicate project status, key issues, and launch plans to key stakeholders throughout the organization
• Prioritize division initiatives and projects based on level of effort, and business and consumer impact
• Facilitate change requests as needed and communicate impact to stakeholders
• Create and maintain comprehensive project documentation
• Utilize industry best practices, techniques, and standards throughout entire project execution
• Conduct post-project evaluation and identify areas of success and opportunities for improvement
• Be a fierce advocate for the Luxe brands and Luxe consumer needs

Key Challenges, Issues and Complexity

This role will require a balance of analytical thinking, communication skills and data management skills as it will require a demonstrated ability to develop consumer knowledge and insight and to act on the data in collaboration with internal brand & external account partners. It requires constant interaction within a matrixed business structure (Marketing, Ecommerce, GM, CDMO, Digital IT) to coordinate work and deliver objectives.

Organization Structure and Key Working Relationships 

• Luxe Digital Accelerator, Brand Marketing & Ecommerce, Digital IT, L’Oreal USA CDMO
• Partnership to support digital acceleration
• Ongoing collaboration resulting in successful project launches
• The communication methods include verbal, written, visual

Job Dimensions

• $500m+ growing direct to consumer eCommerce business.
• Area(s) of Impact
• Luxe Division Brands D2C
• Nature of Impact
• Delivery for business growth
• Other Key Metrics
• In scope, on time, and within budget delivery of digital projects.

What We Are Looking For:

Required Qualifications:

•        Bachelor’s Degree

•        3-5 Years of Experience

• Strong technical acumen with experience in a product operating model
• Proven ability in successfully running multiple projects with varying levels of complexity simultaneously
• Excellent written and verbal communication skills, with the ability to participate in and lead presentations to senior leadership
• Exceptional organizational skills with avid attention to detail and follow through
• Strong time management and prioritization skills with a keen ability to keep projects on track
• Self-motivated, results and solution-oriented, strategic thinker
• Strong leadership and entrepreneurship skills with the ability to build effective partnerships and interact successfully with diverse individuals at all levels
• Creative problem solver with the ability to prioritize initiatives and anticipate business needs
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams and PowerPoint)
• Must be able to work in an office environment.

Preferred Qualifications:

• Salesforce Commerce Cloud and Salesforce Marketing Cloud experience
• Project Management Certification

What’s In It For You:

• Salary Range: $118,000.00-$165,000.00 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)
• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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