Job Title:           QA Specialist

Division:           L’Oreal Operations

Location:          North Little Rock, AR

Reports To:       Sr. Manager – Quality Assurance

Who We Are:

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L'Oréal Operations, we create innovative, inclusive, and sustainable beauty together with our business partners by designing, developing, sourcing, manufacturing, and distributing over 6 billion products globally every year. We support over 36 brands across four L’Oréal divisions. We are consumer-oriented, and we act responsibly all along the value chain.

What You Will Do:

Management of in process quality assurance programs. Animate the quality system on the production floor and assist in creating training to continuously develop and maintain awareness and knowledge of the quality system, ISO 9001, ISO 22716, and GMP standards which will ensure actions are in place to guarantee the satisfaction of the consumer.

What We Are Looking For:

• Bachelor's degree in Science or Engineering, or a related field preferred
• ASQ Certification preferred
• Greenbelt preferred
• Minimum of 5 years’ experience working in a regulated manufacturing facility
• Ability to learn statistical processes and Standard Operating Procedures
• Advanced Excel strongly recommended (Pivot tables, VLOOKUPs)
• SAP Quality Management experience preferred
• Reliance ETQ Quality Management System experience preferred
• Must have strong written/verbal and communication and analytical skills.
• Ability to develop short and long-range plans that meet established objectives and contribute to the overall goals and mission of the company.
• Must have the ability to handle multiple tasks and priorities simultaneously in a high paced environment.
• Ability to interface with plant and corporate personnel at various organizational levels and external suppliers.
• Ability to manage change, provide program management, and achieve results.
• Must thrive within a changing organization.

Tasks, Duties & Responsibilities

• Complete audits of the quality systems, ISO 9001, ISO 22716, and GMP standard
• Audit quality management system conformance through quality validation program
• Provide support in master data support in SAP
• Management of site nonconformance system for complete investigations that identify root causes and implement robust corrective and preventative actions (CAPAs).
• Contacting internal and external experts to help resolve issues and benchmark best practices
• Manages the plant Quality training program, including the facilitation of training, creation, delivery, recording completion rates, and effectiveness measurement
• Oversee the calibration program by working with 3rd party metrologist.
• Actively engaged in safety programs (MESUR, SIO, etc.)

What’s In It For You:

• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

To learn more about L’Oréal’s commitment to sustainability, please click HERE 

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting USApplicationAccommodation@support.lorealusa.com. If you need assistance to accommodate a disability, you may request an accommodation at any time. 

Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other.