Job objectives:
Based on the business demands: he/ she plans, organizes, manages, and follows up internal/external resources to deliver a project/ program within the defined standards, budget, deadlines, and quality requirements.

Job description:

  • Acts as a proactive business partner, develops business relationships acting as the SPOC (Single Point of Contact) on a project/ program
  • Participates in the definition of the business case, cost model and overall objectives for the project/ program
  • Defines and monitors the project/ program plan, budget, KPIs and metrics, activities, methodologies, resources, and responsibilities' allocation (internal/ external)
  • Coordinates and integrates the different contents and deliverables to ensure the overall consistency and coherence of the designed solution
  • Prepares the project/program delivery and the knowledge transfer for RUN (Business as Usual services) in close collaboration with the operating/ service delivery teams
  • Defines the implementation strategy of the program/project and supervises the change management activities including
  • training, user support and communication
  • Defines and organizes project/ program steering activities, advises and reviews overall plan and status of the project/ program routinely
  • Tracks project/ program risks and decides on corrective measures and/ or any trade-offs needed to achieve objectives and minimize delays and costs
  • Manages the allocated internal/ external resources including third parties’ activities (incl. vendor partners)
  • Ensures the development of expertise and know how in his/ her field of responsibility

Preferred profile/ skills:

  • Strong knowledge of project management methodologies with at least 3 years of experience practicing Agile methodologies
  • Experience in digital or ecommerce data is highly preferred
  • Able to quickly understand the data analytics requirements and KPIs in digital and ecommerce
  • Working knowledge of data, BI & Analytics technologies (data warehouses, marts, big data, reporting and visualizations) is required
  • Working knowledge of DevOps and related tools. System design experience is required.
  • Strong communication skills in English, both verbal and written
  • Strong interpersonal skills, with an ability to thrive in a multi-cultural team
  • Strong in stakeholder engagement, scope and budget management, risks, and issue management
  • Skilled in influencing for positive outcomes
  • Proven experience in managing vendor partner relationships and delivery of projects in an offshore delivery/ services model
  • Self-initiated with high tolerance for ambiguity and ability to create structure. Ability to work in a team in an agile setting will be a plus
  • Ability to demonstrate leadership, even while handling crisis situations
  • Ability to adapt, and think ‘out of the box’
  • Google Cloud Platform/ Scrum/ PMI certifications will be a big plus
  • Prior experience in a similar regional position / role will be a plus


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